FAQs

Day 1: Wednesday 3 December 2025* – 10:00 hrs – 17:00 hrs

Day 2: Thursday 4 December 2025* – 10:30 hrs – 17:00 hrs

Location: Hamburg Messe + Congress, Hall B6

*Exhibitor access from 09:00 hrs – 18:00 hrs. Late working will not be permitted at the show as there is no facility for this.

Each exhibitor has a dedicated listing on the ‘Meet the Exhibitor’ page.

To complete your listing, please submit the Exhibitor Listing Form as soon as possible.

Exhibitor Listing Form

If you wish to make changes to your listing, please resubmit the form or email exhibitors@cruiseshipinteriors-europe.com.

As an exhibitor, you’ll receive access to a variety of tools and support from the Cruise Ship Interiors team. This includes, but is not limited to:

• Dedicated support from our Customer Experience team
• Marketing resources and promotion opportunities
• Helpful guides and educational resources
• Access to exclusive networking events at the show

Reach out to Lauren Fairley at exhibitors@cruiseshipinteriors-europe.com to find out more about how you can make the most out of your experience at the show!

To have the best show experience possible, we recommend the following actions:

• Book a call with our Customer Experience Team
• Follow the ‘Exhibitor Journey’ on the Exhibitor Support Page
• Send any project case studies or product launches to CSI for extra promotional support
• Read the ‘Stand Out at CSI Guide’ on the Exhibitor Resource Hub
• Attend the Opening Party and After-Hours networking events

Keep in regular contact with the CSI team – we are always happy to help throughout all stages of the show.

Drop an email to exhibitors@cruiseshipinteriors-europe.com for the chance to be featured in an upcoming newsletter, blog, or social media post. The team is always on the lookout for exhibitor content such as recent project case studies or product launches.

The most successful exhibitors at our shows are those who stand out – not just through their stand design, but through meaningful interactions and a proactive approach to networking. Here are some tips from us:

Stand Activities: Offer exclusive and engaging activities like personalised demos, VIP-only giveaways, or even refreshments to draw people in. Make your stand visually striking and aligned with industry trends – get creative! Your stand is a reflection of your brand, so make it memorable.

Networking Focus: Be proactive by walking the floor and attending networking and content sessions. These are great opportunities to meet people and invite them back to your stand to continue the conversation.

CSI Resources: Send promotional content to CSI in advance for extra promotion opportunities. We also recommend making use of the ‘messaging’ and ‘social board’ feature of the show app.

For further tips, read the ‘Stand Out at CSI Guide’ on the Exhibitor Resource Hub.

By using the Lead Capture mobile app! A lead capture licence will enable up to 4 members of your team access to an app for your smartphones. Additional users can be purchased if needed.

Using the app, you can scan badges to collect contact details from the people you connect with at the show.  The data you collect over the show days will be available to view in your online account, log in details will be sent to you via email from the Jones Events Technology team.

There will be a team onsite that can assist you with Lead Capture. To ensure the smoothest experience, please have your team members download and login to the app before the exhibition starts. Upon purchase, you will also be issued with a guide on how everything works!

Lead Capture is now available to purchase via the button below – if you are a CSI+ Member, please contact Claudia for your exclusive discount code.

Purchase Lead Capture

Exhibitor badge registration will open approximately 2–4 weeks before the show. You will receive the registration link by email, and it will also be available on the Exhibitor Support Page.

There is no limit to the number of badges your company can request. However, each person must be a current employee of your company and must be registered with an exhibitor badge.

If you have secured a speed networking pass, you will receive your session details around 2 weeks before the show. If you would like to find out more about how the sessions work, you can read this short guide.

For any questions about Speed Networking, please contact claudia.gurr@elite-exhibitions.com.

If you have any questions about your invoice or payments please contact accounts.elite@closerstillmedia.com.

You may receive emails from us and our partners:

• Accounts and Invoices: accounts.elite@closerstillmedia.com
• Exhibitor Support: exhibitors@cruiseshipinteriors-europe.com
• Official booth builder & electrics: AlterExpo | info@alterexpo.com
• Flooring: CTS Fairtrade | mail@cts-fairteam.de
• Stand design approval and Health & Safety: Select International | james@selectiel.com
• Official international freight agent: European International Fairs Ltd. | csieops@european-intl.com

If you have any questions about suppliers you have received email from, please feel free to check with us to ensure they are legitimate.

No! We never sell or share personal data. We are aware of a widespread industry scam involving companies falsely claiming to sell attendee lists, in some cases even using our company logo. These messages are not from us. If you have any concerns, please check with us.

The operations team will be stationed at the information office inside the hall. As you enter from the South Entrance, the office will be on your left.

You can view your location and stand number on the live floor plan.

All stands are sold as “space only”, which means a marked-out area on the venue’s concrete floor. This allows maximum flexibility for individual stand build according to the creativity and budget of each exhibitor.

Stand Build Access Times:

Monday 1st December 2025

09:00 hrs – 11:00 hrs – Early unload access for stands 30 sqm and above ONLY

11:00 – 19:00 hrs – Stand construction of all sizes for self-build & exhibitor-appointed contractors

Tuesday 2 December 2025*

08:00 hrs – 19:00 hrs

*Official contractors will cease building work at 14:00 hrs on Tuesday 2 December, exhibitors must arrive on-site before this time to inspect their stands and to ensure that all orders have been met. All stands must be completed by 19:00 hrs on Tuesday 2 December – aisles must be clear; all freight cases and unused exhibits must be removed by this time.

Stand Break Down Times:

Thursday 4 December 2025

17:00 hrs – 22:00 hrs

Friday 5 December 2025

08:00 hrs – 12:00 hrs

All stand information will be available in the Online Service Centre, which is now live. Your nominated contact will receive instructions on how to access the Online Service Centre via email.

If you need to change your contact, please email exhibitors@cruiseshipinteriors-europe.com.

The Organisers require that all exhibitors hold a minimum of €5 million public liability coverage. Proof of insurance is a requirement to exhibit at the show.

While the Organisers are insured for Public Liability, it is the responsibility of the Exhibitors to take up cover in respect of:

• Loss or damage to their exhibits and stand contents (e.g., theft, fire, natural disasters, etc.).
• Costs from cancelling or postponing the exhibition.
• Injury or illness affecting their staff, agents, or visitors at their stand.
• Any other issues caused by the exhibitor or their team’s negligence or misconduct.

This coverage should be from Monday 1st December 2025 – Friday 5th December 2025. This should be submitted to us on the Stand Declaration Form, please ensure your documentation is in date before submitting to us.

You may require the following information for your insurance documentation:

• Company Address: Elite Exhibitions Ltd., Registered Address: CloserStill Media Limited, 3rd Floor, The Foundry, 77 Fulham Palace Road, London W6 8JA

All deliveries direct to the show site must be made during tenancy hours and addressed as shown below:

[Company Name], [Stand Number], [Mobile Number]

Cruise Ship Interiors Design Expo Europe 2025

c/o Hamburg Messe (Tor gate 5)

Messeplatz 1,

20357 Hamburg,

Germany

Deliveries must not arrive prior to Monday 1 December without special permission from the Organisers. All deliveries must be arranged for when exhibitors are on site to receive the goods. The Organisers, venue or appointed contractors are not able to accept your deliveries.

The Organisers have appointed an official freight handler, European International Fairs Ltd. It is not required that you use the official agent for transit to the venue, but they will be happy to provide you with a competitive quote; contact details can be found on the “Official Contractors” page in the Online Service Centre.

There will not be storage available within the facility to leave empty crates or boxes. Please reach out to the official material handling contractors, European International Fairs Ltd, if you require storage during the show open days.

We have partnered with HotelMap to help you secure the best rates for your stay.

There are nearby parking facilities on a first-come, first-served basis, cash and card payments are accepted. See more information on parking at the Hamburg Messe + Congress here.

At the venue, lockers are available in two different sizes: 27 x 50 cm (WxH) or 56 x 50 cm (WxH). Deposit: EUR 1.00 € per locker, coins required. Alternatively, you can use a chip for the lockers. For larger items such as a suitcase, there is storage available at the cloakrooms located to the right of the lockers.

Yes, Hamburg Messe und Congress offers Wi-Fi connectivity during all events. The bandwidth is up to 4 Mbits per second.

Availability depends on the halls and entrances used for the event. The download volume is limited to 200 MB per user per day.

To ensure trouble-free business communication near your stand, we recommend that exhibitors order a paid-for Wi-Fi connection through the venue webshop.

Yes, a wide selection of high-quality food and beverages are available to purchase at the venue, ranging from light snacks and drinks to full lunch options.