4 – 5 December 2024
Excel London

Hospitality@CSI

Designed to elevate your experience at CSI Design Expo Europe, Hospitality@CSI promises to be the hub where service, luxury, and comfort converge. Discover the latest innovations in cabin amenities, galley & catering, hotel operations, and more in cruise ship hospitality.

Home » Hospitality at CSI
a csie exhibitor showing their product to a visitor

Why?

The cruise industry is built on a foundation of unparalleled hospitality, where every guest is treated to a memorable experience from the moment they step on board. As the industry continues to grow and evolve, maintaining the highest standards of service excellence is essential to its success.

Where interiors caters to the visual, Hospitality@CSI highlights the operational, turning the spotlight on the unsung heroes of cruise ship hospitality, as well as the finishing touches that enhance the guest experience.

Hospitality@CSI brings together key stakeholders, thought leaders and industry experts to shape the future of cruise hospitality.

Join us in London

a man speaking at csi europe conference

Networking & Features

Engage with the cruise hospitality community at Hospitality@CSI. Discover opportunities for collaboration, explore potential partnerships, and stay up to date with the latest trends.

Across two days, visitors to Hospitality@CSI will experience:

  • Networking events – these exclusive networking events include lunches and pitch-offs in the The Lodge located next to the Hospitality@CSI zone.
  • Conference sessions and panel talks – during these sessions leading figures in hotel operations and hospitality will discuss pressing industry topics – scroll down for more details
  • Live demos and product launches – be the first to experience new to-the-market products and see first-hand what our innovative suppliers have to offer
  • and more…
close up of an oven at csie

Exhibitors

Hospitality@CSI will host leading hospitality brands providing:

  • Galley Products & Services
  • Bedding & Linen
  • Housekeeping Products & Services
  • Cabin Amenities

Participating brands include: Welbilt, MKN, Marinox, Loipart, Dibella, HOTELYS, and Bunzl Rafferty and many more.

See exhibitors here

If you’d like to showcase your products and services in this dedicated zone, get in touch with the team today.

Education

This year’s CSI Design Expo Europe features a carefully curated conference track focussing on hospitality within the cruise interiors industry for the first time. Explore the latest in guest experience innovation, from technology-enabled service, to creative dining concepts that are redefining cruise ship hospitality.

Spotlight on the Schedule

Designing back of house for new dining concepts                          Wednesday 4th | 11:30am – 12:00pm

What is the future of technology-enabled service?                        Wednesday 4th | 12:15pm – 12:45pm

Perspectives on entertainment’s newest trends                                 Wednesday 4th | 1:00pm – 2:00pm

Bright ideas! Inspire with theatrical lighting and LEDs                    Thursday 5th | 10:45am – 11:15am

People flow & activating spaces                                                                 Thursday 5th | 2:30pm – 3:00pm

Dig deeper into the Schedule of Content          Meet the Speakers

two women networking at csie

Who Visits

Hospitality@CSI attracts professionals in hotel operations and guest experience within the cruise and ferry sector.

VIP attendees include:

  • VP Hotel Ops | Royal Caribbean Group
  • Director Hotel Operations | Lindblad Expeditions
  • Director Purchasing | Carnival Cruise Line
  • Fleet Hotel Ops | Silversea Cruises
  • Housekeeping Director | Virgin Voyages
  • Vice President Operations | TUI Cruises
  • VP Hotel Projects | Hurtigruten
  • Vice President Hotel Operations | MSC Cruises
  • Manager F&B Equipment & Logistics | Royal Caribbean Group
  • Housekeeping Director | Celebrity Cruises