Schedule of Content

Join My Nguyen, as she opens the show and welcomes attendees to CSI’s launch into Hamburg. Following this, a winning interior design student will be awarded with the coveted NEWH internship, gifted by CSI.

• Delivering a premium experience for discerning guests on smaller vessels
• What amenities need to be designed?
• What does luxury mean – Is luxury cruising the destination or the environment? 
• Connecting travellers authentically to new destinations, and to the water
• New-to-cruise and multi-generational travel 
• Designing for remote locations
• Designing for the future guest, beyond 2035 – comparing & contrasting across river, expedition and smaller ocean cruise vessels

• Multi-sensory design approach for enhancing health and mood
• Thoughtfully combining sight, sound, aroma, and texture to heighten emotional connection to each space
• Thematic storytelling: Designing around narrative arcs, moods, or places supported by lighting, music etc. 
• Engaging guests in the product’s connection to its destinations and to the environment
• Concept development: Prioritising integrity in the overall intention and design of each restaurant and bar space
• Interactive elements in dining concepts: Letting guests engage beyond taste, e.g. plating or finishing touches at the table, or drink components that change as you sip

Join COLUMBIA as they explore the group’s global structure and expansive company ecosystem, revealing how they craft bespoke cruise and leisure operations for the world’s leading cruise lines through their core brands COLUMBIA Signature and COLUMBIA Blue.

In this exclusive session, you’ll gain insider knowledge of exciting case studies including Club Med and AROYA Cruises, hear their latest advancements in technology and service solutions, and discover how COLUMBIA delivers operational excellence through innovation, procurement expertise,  supply chain partnerships, and a forward-thinking sustainability strategy.

• Curating guest experience for an emerging market
• Translating brand identity across to new markets
• How to innovate and refresh brand presence in traditional cruise markets
• How brands ensure authenticity when partnering with regional designers and suppliers
• Challenging the premise – how brands differentiate through luxury, mass market
• Balancing reassuring familiarity with exciting and novel experiences
• Global by design: creating cruise experiences that travel well

Meet Alejandra Obregon, and immerse yourself in the design thinking at The Ritz-Carlton Yacht Collection. Alejandra will explain how Marriott’s design philosophy has influenced The Ritz-Carlton Yacht Collection, including their mandate to make every ship unique.

• Bringing the shipyard perspective on cruise ship interiors to CSIE
• Discussing how interiors trends, from balconies to modern dining areas, impact the shipyards’ work
• How do shipyards innovate and stay one step ahead of design briefs
• How does demand, including refurbishment, bring new players into the market
• Anticipating market-driven design trends before they reach the drawing board
• The growing importance of mid-life refits and what they mean for shipyard capacity and expertise.
• How design briefs evolve once shipyards begin their involvement

Join this exclusive session for an in-depth look at JOI-Design’s collaboration with leading cruise line TUI Cruises on their latest vessel, Mein Schiff. Discover how German creatives approach designing for the German market through this engaging, real-world case study.

Sustainability in design doesn’t happen in isolation — it begins with the choices, actions, and collaborations we make every day. This interactive Working Group invites you to step beyond theory and actively shape the conversation.

Together, we’ll:

• Evaluate individual progress and share lessons learned from real-world pilots and partnerships
• Explore a case study on how sustainable outcomes are chosen and implemented
• Use live Slido polling to pinpoint challenges, identify gaps, and highlight opportunities for collaboration across the supply chain
• Take part in an open Q&A, contribute your own perspectives, and help build a practical roadmap for next steps. Unlike a traditional panel, the audience becomes the driving force.
• Engage in peer-to-peer discussions over the networking lunch which follows

This session is in collaboration with Sustainable Design Summit. With limited seats available, please sign up here.

Sponsored by:

• Hotel operations at the centre – how Hotel Directors innovate, collaborate and adapt for a quality guest experience journey
• “It’s about the employee experience” – understanding where generational changes impact operational efficiency
• KPIs, quality, costs, revenues, structure and scheduling
• Strategic innovations to improve the hotel operations function

Join this exciting Q&A with Meyer Werft as we explore the current and future reality for shipyards. How will market pressures on a shipyard translate to their relationships with suppliers? How can suppliers find the edge on their competitors? And how will incoming regulations and changing market forecasts be expected to impact the supply chain? Find out all this more, as well as having the opportunity to ask your burning questions direct to one of the industry’s leading shipyards.