3 – 4 December 2025
Hamburg Messe & Congress

Schedule of content

The CSI Europe Conference & Workshop Programme is brought to you by our official Conference Partner NEWH

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Wednesday 4th December

10:30am – 10:40am

Location: Stand 612 – SMC Design

Opening Remarks & NEWH Scholarship Presentation

Join our Advisory Board Chair, My Nguyen, as she opens the show and welcomes attendees. Following this, a winning interior design student will be awarded with the coveted NEWH scholarship, gifted by CSI Europe.

Advisory Board Chair

My Nguyen
Director of Interior Design | Holland America Line & Seabourn
10:40am – 11:10am

Location: Stand 612 – SMC Design

Interiors Track:
Transforming key spaces: Innovative approaches to refurbishment

  • Updating spaces, and redesigning for multi-functional uses
  • Reimagining key venues 
  • Designing and incorporating new additional features
  • Optimising designs and ship integration
  • Where culture meets design
  • Updating technology and future-proofing
  • Increasing accessibility across the vessel
  • SMC Design reveal exclusive details on their role as project lead for AROYA Cruises’ refurbishment, scheduled for completion this December

Moderator

Jaakko Mäkikalli
CEO | MAKINEN

Speakers

Jessica Payne
Interior Design Manager |
Windstar Cruises
Henning Jongebloed
Head of Sales | Meyer Re
Andy Yuill
Managing Director | SMC Design
11:30am – 12:00pm

Location: Stand 1008 – MKN

Hospitality Track:
Designing back of house for new dining concepts

  • Specialty dining – what’s changing in cruise F&B options to meet guest expectations across new demographics?
  • How does back of house design support new dining concepts?
  • Optimising footprint, optimising designs for hotel operations & F&B staff
  • Sustainability design points – energy monitoring & energy efficiency
  • Tailoring brand requirements to deliver on the F&B experiences cruise brands are looking to create

Moderator

Jason Gelineau
Director | JAG Hospitality

Speakers

Fabiana Dornelas
Senior Interior Architect | YSA Design
Adrian Hibbert
Operations Director |
Marella Cruises
12:00pm – 1:00pm

Location: CSI+ Lounge & Sustainable Product Showcase

Interiors Track:
Charting Sustainable Ship Materials with NEcOLEAP and Meyer Turku

Join the session to learn all about the future of material management onboard cruise ships and how Meyer Turku envisions a sustainable stateroom.

The presentations are followed by Q&A. Sustainable material suppliers will also get the chance to pitch their products to the shipyard.

NEcOLEAP is a research and development consortium led by Meyer Turku, one of the world’s largest and most advanced manufacturers of large cruise ships and passenger ferries. The consortium brings together representatives of companies, universities, and research institutes to develop innovative and responsible technology solutions on a global scale.

Speakers

Mirja Rasi-Mäki
Sustainability Specialist | Meyer Turku Oy
Sarita Manikas
Project Engineer | Meyer Turku Oy
Jenni Jokiniemi
Architect Coordinator | Meyer Turku Oy
Liina Vahala
Necoleap Project Manager | Meyer Turku Oy
12:15pm – 12:45pm

Location: The Lodge

Hospitality Track:
What is the future of technology-enabled service?

  • Envisioning service – what level of service is expected and what does this look like across different demographics and geographies?
  • How does AI and ML improve guest services and hotel operations?
  • Using the guest feedback loop & customer complaint logs to inform the process 
  • What tools do operational staff need, what’s too much/ too little information?
  • Digital concierge: what’s the role of self-service technologies?

Moderator

Paul Read
Managing Director – Gelen Marine & EVP Ship Operations & Construction | Storylines

Speakers

Aaron Perkins
Cruise IT Delivery Manager | TUI/ Marella Cruises
Ryan Simpson
Head of Technology | Ambassador Cruise Line
Ian Richardson
CEO and Co-Founder | theICEway
1:00pm – 2:00pm

Location: Stand 1002 – CONDUCTR

Hospitality Track:
Lunch & Learn with Blooloop

Perspectives on entertainment’s newest trends

This content session-cross-networking event explores new innovative ways of designing venues on board to deliver memorable collective experiences. Kicking off with a panel discussion, attendees will get an insight into what’s new in products and a brands perspective on entertainments newest trends.

Moderator

Ella Baskerville
Business Development Director | Blooloop

Speakers

Josh Pickover
Programme Manager | SMC Design
Ben Wilson
Head of Architecture & Concept Design | MSC Cruises
Peter Cliff, CONDUCTR
Peter Cliff
CEO | CONDUCTR
3:30pm – 4:00pm

Location: VIP Lounge

Interiors Track:
Meet the Brand – Windstar Cruises

Join this focused session to hear first-hand from Jessica Payne, Interior Design Manager at Windstar Cruises.

Speaker

Jessica Payne
Interior Design Manager |
Windstar Cruises

Thursday 5th December

10:45am – 11:15am

Location: The Lodge

Hospitality Track:
Bright ideas! Inspire with theatrical lighting and LEDs

  • Luxury walls – playing with layers of reality, cycles of time & extending space 
  • Designing content for LED walls – what’s possible?
  • Getting creative with digital media and digital art
  • Theatrical lighting to activate non-theatre spaces

Moderator

Jennifer de Vere – Hopkins
Associate Director |
Jestico + Whiles

Speakers

André Nunes
Manager, Digital Video & Broadcast | MSC Cruises
Brad Koerner
Founder | Koerner Design
&
Senior Product Marketing | Megapixel
Carly Faye Smith
Hotel Interior Superintendent | Seabourn Cruise Line
&
Founder + Creative Director | Studio Copia
11:00am – 11:45am

Location: CSI+ Lounge

Interiors Track:
CSI+ Brunch – A conversation with Seabourn

This content-cross-networking event is designed to provide insider knowledge into Seabourn’s design and decision-making processes, including how concepts evolve from vision to reality, collaboration with internal and external teams, and the role of suppliers in the cruise line’s project success. Attendees will gain a unique perspective on balancing luxury with sustainability, as well as strategies for managing stakeholder expectations and adapting to changing project needs, all while connecting with the hospitality design community at CSI Design Expo Europe.

 

Invitation-only

Moderator

Victoria Lewis
Editor | Hospitality Interiors

Speaker

Collin Mark Hildebrandt
Fleet Director Technical Operations, HA-Group | Seabourn Cruise Line
11:45am – 12:15pm

Location: Stand 732 – Harmony Marine Solutions

Interiors Track:
New experiences in river cruise & the delivery of luxury

  • The expanding cruise niche and moving towards more luxury in river cruise
  • Understanding the design parameters for river cruise
  • How does river cruise deliver for their demographic?
  • Changing river cruise demographics will require a different luxury offering. Has river cruising fallen behind?
  • Spotlight on public spaces, cabins, connection to destinations & balconies
  • Wellbeing on river cruise as part of the luxury offering

Moderator

Lauren West
Naval Architect |
AmaWaterways River Cruises

Speakers

Hans Rood
Managing Director | Transcend
Barbara Wiethoff
Partner | JOI-Design
Sandra Correia da Silva
Architect | Mystic Cruises
12:30pm – 2:00pm

Location: Awards Lounge

Interiors Track:
Sustainable Design Summit Working Group Lunch

Circular resilience: Closing the loop of critical raw materials

Sustainable Design Summit 2023 discussed the imminent critical raw materials regulations, and the context around the drivers for change. This Working Group will provide an important update on the introduction of the new regulations – which have now come into force.

Our expert panel will explore what are the key imperatives for achieving full circularity of aluminium. Attendees will leave with an insightful update on the regulations and what those mean for designing and manufacturing travel interiors. The roundtable session will share some inspiring actionable ideas around the opportunities which the regulations are driving, and some next steps delegates can take when they return to the office.

Attend this session to join an exploration of what it takes to deliver on circularity in critical raw materials. This Working Group will generate ideas for a live pilot in aluminium circularity.

  • Update on the critical raw materials regulations and recognising the business opportunity
  • Critical Raw Materials: how regulatory drivers are providing new business opportunities in the circular economy
  • Aluminium balcony furniture pilot: what are the aims to make aluminium truly circular?
  • Understanding key imperatives for building an efficient ecosystem
  • Collaboration & the circularity of aluminium – the benefits of larger volumes for economies of scale and working with internal and external stakeholders
  • How can we connect circular economies across our sectors in terms of infrastructure, processing capacity and volumes?
  • Takeaway: How to get started with eco-design that demonstrates both improved sustainable outcomes and a positive business case?

 

The event features a zero-waste Product Showcase of sustainable products, materials, and solutions and a networking lunch, allowing participants to discover new products and connect with like-minded peers.

 

Register for your place here

 

Sponsored by:

 

Speakers

David Peck
Associate Professor, Critical Materials and Product Design | TU Delft, The Netherlands
Federico Fioretto
Founder & CEO | Exsulting srl
Siu Lie Tan
Partner | Exsulting srl
My Nguyen
Director of Interior Design | Holland America Line & Seabourn
2:30pm – 3:00pm

Location: The Lodge

Hospitality Track:
People flow & activating spaces

  • Using data, technology, lighting and multimedia for space activation
  • Innovations to reduce onboard queuing
  • Digital signage and access to programming information
  • Using data to underpin revenue targets, real-time special offers etc.
  • Technology to support multi-use spaces

Moderator

Ralph de Klijn
CFC Croisières and Founder |
iStrive Ltd

Speakers

Nicole Huang
VP Customer Experience |
Virgin Voyages
Fereshta Yazdani
Technology Consultant and Data Scientist | Lufthansa Industry Solutions
Emma Smith
Vice President Digital (Guest Technology) | P&O Cruises + Cunard
2:45pm – 3:15pm

Location: Stand 540 – Tuuci

Interiors Track:
Inspiring cruise interiors through evolving the brand

Dive into the dynamic world of brand evolution as Studio DADO share their collaborative journey in shaping Norwegian Cruise Line’s Aqua and Luna vessels. This session unpacks how both brands embraced change — refining their messaging, redefining priorities, and innovating together. Gain insights into navigating brand transformation and learn how a shared vision can lead to remarkable outcomes. Whether you’re a branding enthusiast or simply curious about the art of collaboration, this session promises to inspire and inform.

Moderator

My Nguyen
Director of Interior Design | Holland America Line & Seabourn

Speakers

Ann Remotigue LEED AP
Associate | Studio DADO
Javier Calle
Founding Partner | Studio DADO